Increased connection failures

Incident Report for Doctor On Demand

Resolved

The issue with our third-party video platform provider is no longer affecting our connection rates. We are considering the issue resolved and will re-engage if the issue returns. Thank you for your patience during this partial outage.

Posted Aug 02, 2017 - 17:10 PDT

Monitoring

Connection rates are acceptable at the moment. We will be watching this closely, thanks for your patience.

Posted Aug 02, 2017 - 17:03 PDT

Investigating

We are seeing an increased rate of connection failures. The engineering team is investigating and will update as soon as possible.

Posted Aug 02, 2017 - 16:51 PDT